Shipping & Returns
We'll get it
to you, freshly.
Straightforward shipping across the UAE, with a no-fuss returns policy for anything that isn't right.
Questions not covered here? and we'll come back to you within two working days.

On this page
- Shipping within the UAE
- Order processing
- Returns & exchanges
- Damaged or incorrect orders
Shipping within the UAE
We ship to all emirates across the UAE. Standard delivery typically takes 2–4 business days from the date your order is confirmed.
Express delivery (next business day) is available at checkout for orders placed before 12:00 PM GST. Orders placed after this time will be dispatched the following business day.
Order processing
Orders are processed Monday to Friday, excluding UAE public holidays. Once your order has been dispatched, you will receive a confirmation email.
If you have not received a dispatch confirmation within 2 business days of placing your order, please check your spam folder or contact us directly.
During peak periods (sale events, Ramadan, National Day) processing times may be extended by 1–2 additional business days. We will communicate any delays via email.
Returns & exchanges
We want you to be happy with your Two Wild purchase. If something isn't right, we offer returns on eligible items within 7 working days of delivery.
Gear (caps, bucket hats, yoga wear): May be returned within 7 working days provided items are in their original packaging, unworn, and in resaleable condition. Items that show signs of wear, washing, or damage will not be accepted for return.
Personal care products (Deodorant & Sunscreen): Cannot be returned for hygiene reasons, unless the product is faulty or damaged on arrival.
To initiate a return, please email us at hello@twowild.com with your order number and reason for return.
Eligible: Gear items — unworn, original packaging, within 7 working days.
Not eligible: Opened or used personal care products (Deodorant, Sunscreen), items marked as final sale.
Refund timeline: 5–10 business days after we receive and inspect the returned item.
Damaged or incorrect orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include a photo of the item and your order number, and we will arrange a replacement or full refund at no cost to you.
We take packaging quality seriously, but if something has gone wrong in transit we will always make it right.
Last updated: July 2026. Policies are subject to change — the latest version will always be available on this page.